Friday, July 30, 2010  












PRIVACY NOTICE & INTERNET SECURITY STATEMENT

The Gramm-Leach-Bliley Act of 1999 requires financial institutions to establish privacy policies and disclose them annually to all their members, or customers, setting forth how the institution shares nonpublic personal financial information with affiliates and third parties.

The credit union does everything we can to protect the privacy of consumers and our members, including those who visit our web site. We value your time and your interest in the credit union. We place a high priority on ensuring the security and the privacy of data pertaining to each member. The credit union is aware that as members, you have entrusted us with your financial information and accounts, and also have shared personal information with us.

Consumer Data Protection and Privacy Practices

The credit union's board of directors and staff believe it is important to inform you of the data protection and privacy practices that we have instituted. We have:

  • Established specific security protection practices to ensure privacy of information.
  • Defined control methods to limit access to consumer information.
  • Formalized procedures and processes to ensure the maintenance of accurate information.
  • Established procedures and restriction on disclosure of member account information.
  • Defined standards for consumer data collection, use and methods of storage.
  • Required consumer data privacy covenants in third-party service and business arrangements.
  • Ensured that our staff is committed to protect a member's right to data privacy.
  • Disclosed to our members our privacy benchmarks and provided an overview of institution privacy practices.

To ensure that we successfully accomplish these priority practices, as an organization we have:

  • Established formal guidelines for management and staff to ensure that the protection of consumer data and staff awareness of data privacy are top priorities.
  • Developed and provided to potential and existing members a detailed notice about our data protection and privacy policy and practices.
  • Established guidelines to ensure that proper procedures and controls are in place to address those situations required by law when we must disclose nonpublic personal information about you.

This notice serves as a reference guide for consumers, members, credit union staff, and management regarding the protection of your member data and your privacy.

Accuracy of Information

Every effort is made to ensure that our records of your information are complete and correct. If an error is noted on your statement or in any other communication from us, please contact us as soon as possible at either 800-522-3535 or 405-879-5600.

The Collection and Use of Information

We need to collect information about you to conduct our business relationship. However, in order to protect your information, we maintain and enforce strict security procedures. We collect nonpublic personal information about you from various sources, including:

  • Information we received from you on applications or other forms.
  • Information about your transactions with us, our affiliates or others.
  • Information we receive from a consumer-reporting agency.

We collect only the information necessary to deliver quality products and services to our members. Only authorized employees have access to member information. We also are continually assessing new technology, as it becomes available, to continue to best protect your privacy.

Sharing of Information in Other Circumstances

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. As permitted by law, we may share information about your identity (such as name, social security number and driver's license number), transactions with our credit union (such as account numbers and repayment history), your application (such as income and/or asset information), and credit report or other similar information (such as information about your credit history). Situations where this type of sharing of information would be appropriate could include:

  • When we contract with third parties to help deliver our services to you.
  • When credit bureaus or others, as appropriate, ask for credit references in the course of customary business practices.
  • As required or permitted by law.

If you decide to close your account or become an inactive member, we will adhere to the privacy policies and practices as described in the notice.

Confidentiality of Consumer Information in Other Circumstances

Our Web Site
When you visit our web site at www.comfedcu.org, we want you to feel secure that we are respecting your privacy. The only private information we have about you is the information you choose to give us (such as providing feedback or completing a form). We do not release that information to others without notifying you on the form and obtaining your consent. We may use "cookies" on some pages of our web site for the purpose of serving you better when you return to our site. A cookie is a small element of data that a web site can send to your browser, which may then be stored on your system. Data collected from cookies helps us determine how many people visit certain pages, ultimately enabling us to improve our site design and content. Your web browser can be set to provide you a notice before you accept a cookie.

If you have any questions concerning this privacy notice, please call 800-522-3535 or 405-879-5600 or visit the branch nearest you.

Internet Security Statement

Our Credit Union is constantly concerned about our member’s critical information and privacy. With this in mind, we have the following security services installed on our Internet server:

  • Each server is behind a Firewall. This UNIX based hardware product blocks critical ports and IP addresses on servers from external attack and access.
  • Each server runs proprietary software that constantly monitors the servers for unauthorized use and attempts to "hack" into information. Administrators are contacted when forced attacks are committed, and countermeasures can be applied to stop these instances.
  • All administrative activity requires user login and authentication. All administrative updates are logged into files that can be reviewed later.
  • All servers come with a Global Verisign Certificate (RSA) for digitally encrypted communications between the Web server and member. Information passed in applications cannot be decrypted by third parties attempting to "pick" information being passed across the Internet backbone.
  • All servers run the latest version of Apache Web Server, considered the strongest and most secure Web server software on the market

Information Collected
We do not collect information that personally identifies a user of our web site unless the user voluntarily provides that information to us. When you access our web site, we automatically collect information that cannot personally identify you, including the date and time of access, the domain you use, the web site you last visited before accessing our site, and the route you travel while visiting within our web site. This information is used to measure the number of visitors to our web site and to provide better service to users through improved web site design and navigation.

We do not market our products and services to children, and we will not knowingly collect or maintain information from children via the Internet.

Member Only Areas (CU Online & E-statements)
Personal identification information (for example, account number, personal identification number (PIN), and password) is collected when a valid credit union member with active account(s) has registered to enter the secure online transactions area of our web site. This personal identification information enables us to regulate access to those who request such access and can provide the correct personal information. To protect yourself, it is important that you keep your personal identification information confidential. Select PINs and passwords that are unique to you and not easily guessed, and if possible, change them periodically. Take care to see that others are not able to view the information you enter when you use a protected area of a web site.

Cookies
We use "cookies," which are temporary text files a web site stores on a visitor's web browser to carry forward information the visitor enters on one page to others he or she visits. The cookies help to protect the privacy of a member's [customer's] transaction privacy by automatically terminating online sessions when he or she forgets to log out. When used, cookies cannot capture a user's email address, obtain data from the user's hard drive, or gain confidential or sensitive information about the user. A cookie also cannot be read by any web site other than the one that sent the cookie.

Online Forms
We provide online forms and applications to better serve the needs of our members. Personal information provided via an online form is used to process the member's request for service. Our online forms are sent directly via our secure internal network. (See Email, below.)

Email
In general, Internet email messages are not secure, unless they are encrypted. You should use discretion before submitting any personal or financial information via email. Information communicated via email messages traveling through the Internet may be intercepted, collected, used or disclosed by others. If you are concerned about the security of email communications, please send your forms or correspondence through the postal service or use the telephone to contact us directly.

Links to Other Sites
Our web site contains links to other web sites. These sites are not under our control. They may collect information about you that we do not. We are not responsible for the privacy practices or content of linked web sites.


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PRIVACY INFORMATION & Internet Security Statement. (Click to Read)
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Communication Federal Credit Union is an equal housing lender. Accounts are federally insured to at least $250,000 by NCUA (National Credit Union Administration). Information and materials contained in this website, along with the rates, terms, conditions and descriptions that appear, are subject to change without notice. Copyright in the pages and in the screens displaying the pages, and in the information and materials therein and in their arrangement, is owned by CFCU, unless otherwise indicated. No one has permission to copy or republish any information found on this website and any pages thereof, unless otherwise indicated. CFCU is not responsible nor liable for information or material on pages linked to this site.